About Our Agency

Diligent Insurance Group provides comprehensive insurance options in Madisonville, KY and Indianapolis, IN, serving all of Kentucky, Tennessee and Indiana.

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We are your trusted independent insurance agency.

Your family, your business and your possessions are all important to you, but you may not know how to best protect them. We have the experience to navigate the unique risks you face, serving as your insurance advisor.

Diligent Insurance Group was started in July 2016 by Kathryn Melton. We are an independent insurance agency specializing in auto insurancehome insurancelife insurance and business insurance in Madisonville, KY and Indianapolis, IN, serving all of Kentucky, Tennessee and Indiana.

July 2016

Kathryn Melton started the agency opened with another part time, newly licensed CSR, Stephanie Clark.

September 2016

Barbara Hook joined the agency working out of the Indianapolis area.

April 2017

Kevin Melton came onboard to our sales team.

September 2017

Our Greenville, KY office opened.

February 2018

Debbi Colli, an experienced and licensed CSR, joined the team part time.

April 2018

Miranda Marsic joined our Indianapolis team.

The agency was started from scratch, with Kathryn only knowing one person in the area. Today, we have grown to the agency we are, mostly from referrals. We believe what makes our agency special is the personal touch and education provided specifically for each client. We don’t provide a cookie cutter approach to selling insurance – we take an educational approach to insurance – building a relationship with our clients and making sure they have an understanding of how their insurance works.

Our focus, aside from providing the best insurance at the most competitive prices, is to offer the highest level of service to every one of our clients. We believe each of our clients deserve the utmost dedication, expert advice and personal attention from a trusted partner. As your insurance partner, we’ll help you make smart decisions—protecting you from the unexpected and planning for the predictable.

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Choice

As an independent insurance agency we have great relationships with many well-known, reputable insurance companies, giving you the power of choice.

Expertise

Our insurance advisors have years of experience in the insurance industry and serve as your advocate from selecting coverage through filing a claim.

Service

Our insurance advisors have a strong passion for insurance and protecting what you value most in business and in life. We treat our customers like family.

At Diligent Insurance Group, our mission is very simple. We strive to provide a true, concierge client experience which is unique in the insurance industry. We give clients the power of choice from top-rated national and regional insurance carriers. We offer comprehensive insurance solutions in Madisonville, KY and Indianapolis, IN, serving all of Kentucky, Tennessee and Indiana.

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As an independent agency, we offer multiple options at competitive prices.

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